General Candle Care Info:
- Never leave a burning candle unattended!
- Extinguish all candles when leaving a room or going to sleep.
- Keep burning candles away from children and pets.
- Do not place near flammable objects such as curtains, bedding, etc.
- Make sure the candle is placed on a level, heat resistant surface.
- Containers may become hot, handle with care!
- Allow candle to cool before replacing the lid.
- Avoid burning near drafts such as open windows or ceiling fans.
- Extinguish if the flame becomes too high or if flickering repeatedly.
- Always keep wicks trimmed to ¼ inch to keep candles burning correctly.
- Allow candle to cool before trimming wick or re-lighting.
- Do not allow candle to burn completely down to the bottom.
- Discontinue using candle when about 1/2 inch of wax remains.
How long should I burn my soy candle?
The optimal burn time is 3-4 hours.
Why is my candle leaving wax on the sides of the container as it burns?
This can occur when the candle hasn’t achieved a full melt pool. “Tunneling” may occur if the candle is lit and then extinguished before the pool of melted wax has formed. A candle should be burned one hour for each inch of the diameter. For example, a jar with a diameter of 2 ½” inches should be burned for two and a half hours. If the wax is not allowed to completely melt from edge to edge of the container when your candle is lit for the first time, it will create a memory ring. Once a candle has a memory ring, it will continue to “tunnel” down as it burns and not melt the wax to the edge of the container. It will continue to burn that same way for the life of the candle.
Why do I see soot coming off my candle?
Check the wick length. If the wick is longer than one quarter of an inch, it’s time to trim. Do not attempt to trim the wick while the candle is lit. Extinguish the flame, trim the wick and re-light. It is best to trim the wick to 1/4 of an inch before you light your candle.
Why does my candle burn to one side?
Be sure to check that the wick is standing straight. If it leans to one side, the flame will melt the wax on one side of your candle and not the other. This could cause your container to become very hot!
Why does my wick have a black deposit on the end of it?
Long burn-times can create a “mushroom” on the wick of your candle, especially if the wick isn’t kept trimmed to one quarter of an inch or less. Trim your wick!
Embellishments, crystals & stones, dried flowers & herbs, charms & jewels:
All embellishments have been hand selected for each candle. Upon lighting the wick, be sure it is trimmed to approximately 1/2-1/4 inch. If necessary, gently move or scrape away any crystals, dried flowers, charms or any added embellishments away from wick to allow for proper light and even melt. All embellishments are placed as safely as possible in each candle but they will move as the wax melts so it is important to keep an eye on them so they don’t affect the wick or the flame.
While you may burn the candle with the embellishments left in tact, we do suggest removing larger embellishments before burning. You can easily remove the crystals, stones or charms upon the first burn and clean them in warm soapy water if you wish to save them as a keepsake. Some items may melt completely within the candle as it burns down and may affect the way the candle burns.
Recycle your candle containers!
Just pour HOT water into the container, leaving room at the top. Let sit until wax begins to release. The hot water will melt the wax and it will float to the top. Let the water cool and remove the wax. You can also use a small spoon to help scrape off any remaining wax residue. Wash with warm soapy water and dry. Never put any wax down sink drains. Be sure to throw wax away in a trash can.